Exclusive Plumbing and Heating provide fully comprehensive solutions in plumbing, central heating, gas, electrical and drainage services. We are qualified and experienced in all aspect of installation, maintenance and repair works.
Whether you need an emergency plumber, an installation or a scheduled maintenance visit, we are here to help.
New installations, servicing and repair work.
Servicing, emergency repairs and maintenance.
Removes Sludge and Debris in the System
Protection filters for your boilers.
Gas safety certificates for all applicances.
Unvented hot water cylinders.
All types of underfloor heating systems.
Our team are fully licensed, insured and industry-accredited engineers dedicated to providing the best quality service in a fast and efficient way.
We pride ourselves in professional workmanship and reliability with a clean and tidy approach to all work undertaken.
We are a 5 Star Which Trusted Trader and recommended by 100% of our customers.
“The team were absolutely amazing. We asked them to move our whole bathroom upstairs - nothing was too much trouble or too complicated. They worked harder and did more hours than I could have expected all to make sure the job was done to as high a standard as possible. You won't regret hiring this company.” Customer in West Midlands
Our boiler sprung a leak at about 07:00am on the 5th December. Exclusive Plumbing & Heating were here within 4 hours of our call. They fixed the problem in no time flat and made a very reasonable charge for their services. I cannot thank them enough and would recommend them to anybody who would listen. Great stuff guys. Customer in West Midlands
The following are just some of the accreditions we have recieved.
Contact us now for advice, guidance and a no obligation quote
Exclusive Plumbing & Heating Suite 5, The Cloisters, 12 George Road, Edgbaston, Birmingham, B15 1NP |
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07904 125209 or 0121 244 6126 | |
info@exclusiveplumbingandheating.co.uk |
COMPLAINTS POLICY
We always endeavours to provide the best service. However, on rare occasions there may be times where a customer may not be completely satisfied.
To ensure the we can put things right for you, as soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out based on the contract terms and to the high standards we aim to achieve.
Please contact us straight away with any concerns either by phone, email or write to us. If writing, get proof of posting.
Business Complaint Procedure
On receipt of your complaint the business aims to respond within 5 days. The business will arrange a convenient date to come and view and/or remedy the situation within 28 days. In the unlikely event the business is unable to resolve your complaint having exhausted the business complaints procedure, it may be necessary to use another complaint service. Where the business cannot resolve the complaint to your satisfaction and/or agree to the final resolution requests confirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate your complaint.
The business has access to an Alternative Dispute Resolution (ADR) service for our domestic installation, service, repair and maintenance contracts as part of the Which? Trusted Traders Endorsement. If you choose to you can refer your complaint to Which? Trusted Traders’ Alternative Dispute Resolution. You will need to contact Which? Trusted Traders on 02922 670 040 who can explain if you are eligible to use their Alternative Dispute Resolution.